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Receptionist
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Scorecard
Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth
Job Description
The Receptionist serves as the first point of contact for customers, vendors, and visitors at Becker Iron & Metal. This role is responsible for providing professional front-desk support, managing phone communications, assisting with administrative tasks, and ensuring a positive customer experience. Key Responsibilities Greet and assist customers, vendors, and visitors in a professional and courteous manner. Answer and direct incoming phone calls to appropriate departments. Provide basic information regarding pricing, procedures, and company services. Process customer transactions and payments accurately (cash, check, credit/debit). Issue receipts and maintain transaction records. Maintain customer logs and update internal systems as needed. Perform general administrative duties (filing, scanning, copying, data entry). Monitor office supplies and assist with ordering when necessary. Maintain a clean and organized front office area. Support management and other staff with clerical tasks as assigned. Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. High school diploma or GED required. Previous receptionist, administrative, or customer service experience preferred. Strong communication and interpersonal skills. Basic computer proficiency (Microsoft Office, email, data entry systems). Ability to handle cash and process transactions accurately. Professional appearance and demeanor. Strong organizational skills and attention to detail.