Job Summary:

We are seeking a skilled Front Desk Receptionist to join our team. The ideal candidate ensures efficient operations and excellent customer service in a medical and aesthetic office. Responsibilities include patient scheduling, administrative duties, answering phones.

Responsibilities:

Greet patients with a warm and welcoming demeanor as they arrive at the office. Register new patients and update existing patient information. Schedule patient appointments and confirm upcoming appointments. Customer Service Provide excellent customer service by addressing patient inquiries and concerns professionally, promptly, and to completion. Analyze patient accounts to accurately resolve customer questions and to anticipate and resolve potential future issues. Reply to patients timely and accurately for all forms of communication (phone, text, patient portal, email). Ensure patients feel comfortable and cared for during their visit. Maintain a pleasant and organized waiting area.

Qualifications:

Education:

High school diploma or equivalent; certification in medical administration is a plus. Previous experience as a Front Desk Receptionist in a medical office is preferred

Skills:

Excellent communication and interpersonal skills Strong organization skills Strong administrative skills with the ability to multitask effectively Ability to handle sensitive information with discretion and following HIPAA guidelines. Technical proficiency with office software such as Microsoft Office Suite and experience with Electronic Health Records (EHR) systems and medical scheduling software Problem solving and time management skills Teamwork and adaptability in a quick environment Ability to sit for extended periods and perform repetitive tasks. Ability to lift up to 20 pounds occasionally. This position offers the opportunity to work in a small practice environment where your skills will be valued. If you are a detail-oriented individual with excellent communication skills and a passion for patient care, we encourage you to apply for this rewarding role.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) matching Employee discount Health insurance On-the-job training Paid time off

Experience:

Computer skills: 4 years (Required)

Work Location:

In person