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Robert W Moses OD Professional Corporation

Front Desk

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,353 / year median in Indiana

+9% projected growth

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Job Description

Description:
To greet and assist all patients initially as they enter the clinic. Other responsibilities include but are not limited to: receiving payments, insurance verification, checking in patients, scanning documentation, professional answering of telephone calls, directing calls, scheduling appointments, etc. We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. As the first point of contact for our company, the Front Desk Receptionist will be responsible for providing exceptional customer service to all visitors and clients.
Responsibilities:
Greet and welcome visitors in a friendly and professional manner Answer and direct phone calls to the appropriate department or individual Manage and distribute incoming and outgoing mail and packages Maintain a clean and organized reception area Schedule appointments and meetings for staff members Assist with administrative tasks as needed We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Requirements:
Requirements:
High school diploma or equivalent 1+ years of experience in a customer service or receptionist role Excellent communication and interpersonal skills Proficient in Microsoft Office and other basic computer skills Ability to multitask and prioritize tasks effectively Strong attention to detail and organizational skills