Job Summary We are seeking an energetic and organized Receptionist to join our auto repair shop team! In this vital front-line role, you will be the welcoming face of our business, managing all customer interactions with professionalism and enthusiasm. Your primary responsibility will be to create a positive first impression by providing exceptional customer service, handling phone inquiries efficiently, and managing administrative tasks seamlessly. The Ideal candidate, will be familiar with ordering car parts and interacting with vendors, suppliers and dealerships. This role offers an exciting opportunity to be the hub of daily operations, ensuring smooth communication between customers, technicians, and management. If you thrive in a fast-paced environment and enjoy supporting a team with your excellent organizational skills, this position is perfect for you!

ESPANOL/SPANISH SPEAKING A

PLUS+++++++ Responsibilities Greet customers warmly as they arrive, creating a friendly and professional atmosphere. Answer multi-line phone systems promptly using proper phone etiquette and direct calls to the appropriate departments or personnel. Manage appointment scheduling and calendar coordination for service technicians and management staff. Handle all clerical duties including data entry, proofreading work orders, and maintaining accurate records using Microsoft Office applications such as Word and Excel. Assist with office management tasks like filing, inventory tracking, and maintaining a clean, organized front desk area. Communicate effectively with clients regarding vehicle service status, billing questions, or appointment confirmations. Support customer support efforts by addressing inquiries via phone or in person with patience and professionalism. Requirements Bilingual skills are highly preferred to serve a diverse customer base effectively. Proven office management or administrative experience in a busy environment. Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel) and general computer skills. Excellent phone answering skills with knowledge of multi-line phone systems and phone reception best practices. Previous clerical experience involving data entry, proofreading, and document management. Exceptional organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Experience in customer service or front desk roles within an automotive or service-oriented setting is a plus. Ability to handle multiple responsibilities simultaneously while maintaining attention to detail. Join us in delivering outstanding service while supporting our team's success! This paid position offers a dynamic work environment where your organizational talents will shine and your friendly attitude will make every customer feel valued.

Pay:

$17.00 - $20.00 per hour Expected hours: 40.0 per week

Work Location:

In person