Job Summary Clerical Receptionist - Home Health & Outpatient Physical Therapy 1st Americare is seeking a friendly, organized, and dependable Clerical Receptionist to join our team and support both our Home Health Agency and Outpatient Physical Therapy Clinic . The ideal candidate is professional, welcoming, detail-oriented, and comfortable working in a busy healthcare office. This position is an important part of creating a positive experience for our patients, families, employees, and visitors. Schedule Monday - Friday | 9:00 AM - 5:00 PM Key Responsibilities Welcome and greet patients, families, visitors, and employees entering the office Answer and direct incoming telephone calls in a professional and courteous manner Assist with patient intake and registration Collect and maintain required patient information and documentation Schedule and coordinate appointments for outpatient physical therapy patients Assist with appointment confirmations, cancellations, and rescheduling Prepare and organize in-home admission packets for home health patients Ensure patient packets and office documents are complete, organized, and ready for use Assist the clinical and administrative teams with routine clerical tasks Maintain organized patient and office files in accordance with company policies and HIPAA requirements Assist with scanning, copying, faxing, filing, and other general office duties Communicate professionally with patients, caregivers, healthcare professionals, and staff Maintain a clean, organized, and welcoming reception area Provide general administrative support to the home health and outpatient therapy teams Perform other clerical and administrative duties as assigned Qualifications Previous experience in a medical office, healthcare, receptionist, or clerical position preferred Excellent customer service and communication skills Professional and friendly demeanor Strong organizational and time-management skills Ability to multitask and prioritize responsibilities in a busy office environment Strong attention to detail Basic computer skills and ability to learn healthcare software and electronic systems Ability to maintain confidentiality and follow HIPAA and privacy requirements Dependable, punctual, and professional Ability to work independently as well as as part of a team What We Offer Monday-Friday, 9:00 AM-5:00 PM schedule Benefits available Paid Time Off (PTO) 401(k) with company match Medical, dental, and vision benefits through our employee reimbursement program Supportive and professional work environment Opportunity to work in both home health and outpatient physical therapy About 1st Americare 1st Americare is a healthcare organization providing home health and supportive healthcare services while expanding our outpatient physical therapy services. We are committed to providing quality care while creating a professional, compassionate, and welcoming experience for our patients and families. If you are organized, dependable, enjoy helping people, and are looking for an opportunity to grow within a healthcare organization, we would love to hear from you!

Job Type:

Full-Time Schedule:

Monday-Friday, 9:00 AM-5:00

PM Work Location:

In person

Pay:

$17.00 - $21.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person