Job Summary We are seeking an energetic and detail-oriented Spa Receptionist to be the welcoming face of our spa. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure a smooth flow of daily appointments and client interactions. Your enthusiasm and organizational skills will help create a relaxing and professional environment for our guests. This paid position offers an exciting opportunity to be part of a vibrant wellness community, supporting clients' journey to relaxation and rejuvenation. Duties Greet clients warmly and professionally upon arrival, ensuring a positive first impression Answer multi-line phone systems promptly with excellent phone etiquette, directing calls efficiently Schedule appointments accurately using word processing and calendar management tools Manage client check-in and check-out processes with attention to detail and confidentiality Handle clerical tasks such as data entry, proofreading, and maintaining client records Provide exceptional customer support by addressing inquiries, booking requests, and feedback Maintain a clean, organized area and ensure all office supplies are stocked and functional. There will be laundry care as well daily. v Requirements Proven office management or administrative experience. Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and general computer skills Social Media skills required Excellent organizational skills with the ability to multitask efficiently in a busy setting Demonstrated customer service skills with professional phone reception and client communication abilities Retail sales and promoting services and specials a must. Personal assistant or clerical experience is a plus for supporting daily administrative needs Join us as a Spa Receptionist and become an essential part of creating memorable experiences for our guests. Your enthusiasm, professionalism, and organizational expertise will help foster a welcoming atmosphere where clients feel valued and cared for from the moment they walk through our doors.