Be the warm welcome that kicks off a memorable guest experience
Acknowledge Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
Handle cash and credit transactions
Start every stay right by swiftly checking guests in and out
take IDs, hand out room keys, and control and release safety deposit boxes
Stay one step ahead of guests' needs
record and act on their preferences, and handle their messages, requests, questions and concerns
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
Take pride in your appearance and place as a brand ambassador
Always know what events and activities are on the day's schedule
Jump into other duties when your colleagues need your help What we need from you
Communication skills
guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language
extra language skills would be great, but not essential
Literate and tech-savvy
you'll need a good grasp of reading, writing, basic math and computers
Flexibility
night, weekend and holiday shifts are all part of the job
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
Experience
ideally, you'll have spent at least one year in a front desk or guest service position
Strength
sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg).

This can involve bending and kneeling' '

Benefit Conditions:

Waiting period may apply

COVID-19

Precaution(s): Personal protective equipment provided or required Plastic shield at work stations Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Communication method(s) used: Email Phone In person

Work Location:

One location Typical end time: 10PM Typical start time: 2

PM This Job Is:

A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a high school diploma/GED A \"Fair Chance\" job (you or the employer follow Fair Chance hiring practices when performing background checks) A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma

Work Remotely No Job Types:

Full-time, Part-time Pay:

$12.00

$15.

00 per hour

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

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