We're looking for a friendly and professional Front Desk Employee to provide great customer service to our hotel guests. Responsibilities include checking guests in/out, answering inquiries, and addressing concerns. Ideal candidates are excellent communicators with a positive attitude who can multitask in a fast-paced environment.
Responsibilities:
Greet and welcome guests Check guests in/out using the reservation system Provide information about hotel amenities and local attractions Respond to guest requests and complaints Answer phone calls and assist with inquiries and reservations Handle payment transactions Maintain accurate records Communicate with housekeeping and maintenance staff
Requirements:
High school diploma or equivalent Excellent communication and interpersonal skills Customer service experience preferred Proficiency in Microsoft Office and reservation software Ability to work a flexible schedule Attention to detail and ability to multitask Positive attitude and willingness to learn
Physical Demands:
Standing, walking, and occasional lifting of up to 25 pounds may be required. This position reports to the Hotel Manager. If interested, please apply for this exciting opportunity.
Pay:
$11.00 - $12.00 per hour
Benefits:
Employee discount Retirement plan
Language:
English (Required) Shift availability: Night Shift (Required)