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Mission EyeCare of Lawrence
Front Desk Coordinator (Full Time, No Weekends)
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,792 / year median in Kansas
+5% projected growth
Job Description
Front Desk Coordinator (Full Time, No Weekends) Mission EyeCare of Lawrence Lawrence, KS Job Details Full-time $15 - $17 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee discount Qualifications Customer service Administrative experience Patient care Organizational skills Typing Phone etiquette Full Job Description We are looking for a Front Desk team member to serve as our patients' first point of contact and manage all aspects of their visit from insurance coverage, checking in and checking out. If you have a knack for customer service and work experience in the optometry industry, we'd like to meet you. Our two location private practice believes in continuing education and building from the ground up, no experience? No problem we would love to show you what private practice optometry has to offer! Ultimately, you will help create a pleasant and memorable stay for our patients. Responsibilities Perform all check-in and check-out tasks Manage online and phone appointments Inform customers about insurance benefits and collect payment Welcome patients upon their arrival Respond to patient questions regarding their upcoming appointments Liaise with our clinical and optical staff to ensure a smooth transition throughout the office for patients And much more! Skills Work experience in multitasking Experience with appointment booking software and phone etiquette Customer service attitude Prioritizing patient care and experience Excellent communication and organizational skills