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Mid-America Orthopedics

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,792 / year median in Kansas

+5% projected growth

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Job Description

Receptionist /
Front Desk Scheduler:
About the
Job:
Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.
Role and Responsibilities:
Greets and welcomes patients to the office Posts payments to patient accounts Assists patients with paperwork and collection of medical history Communicates arrivals and departures with other departments Schedules diagnostic tests Schedules return encounters Keeps the reception area free of trash and magazine tables organized Stocks drinking cups for the waiting area Clocks in and out for scheduled shift as assigned Other duties as assigned
Set Yourself Apart:
Skills and Qualifications High School Diploma or equivalent 1-2 years of experience working within an office setting 1-2 years of customer service experience Ability to operate a computer, phone and other office equipment Excellent communication skills Basic understanding of Microsoft Outlook Entry level ability to use Microsoft Office platform