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Kalon Health

Client Navigator

Entry-Level JobVerifiedNo experience needed

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,528 / year median in Kentucky

+7% projected growth

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Job Description

Kalon Health | Elizabethtown, KY Do you love technology, helping people, and staying busy? Kalon Health is looking for an exceptional Client Navigator to become the face of our rapidly growing wellness and aesthetics clinic. This is NOT your typical receptionist position. Our Client Navigators are the heartbeat of our practice. They guide clients through their entire experience while coordinating schedules, communicating with providers, managing multiple computer systems, and ensuring every client receives five-star service. If you're someone who enjoys learning new technology, solving problems, and thrives in a fast-paced environment, we'd love to meet you. What You'll Do Welcome and check in clients Schedule appointments and coordinate multiple provider schedules Learn and utilize several software platforms Answer phones and texts professionally Process payments and financing Assist clients with memberships Educate clients on services and promotions Maintain accurate records Work closely with providers and nursing staff Keep the front office organized and efficient Create an outstanding client experience from start to finish Who We're Looking For The ideal candidate is: ✔ Extremely organized ✔ Friendly and outgoing ✔ Comfortable talking with people all day ✔ Tech-savvy and quick to learn software ✔ Excellent at multitasking ✔ Detail-oriented ✔ Professional in appearance ✔ Positive under pressure ✔ Dependable ✔ Willing to continuously learn Bonus Qualifications Experience with any of the following is a plus: Medical office Spa or aesthetics Dental office Hospitality Sales Retail leadership Customer service Electronic Medical Records Scheduling software Microsoft Office Google Workspace This Position Is NOT For Someone Who... Gets overwhelmed easily Doesn't enjoy learning new technology Prefers repetitive work Struggles with multitasking Doesn't enjoy talking with people Is uncomfortable working in a fast-paced environment Why You'll Love Working Here At Kalon Health, we're building something different. We're Central Kentucky's premier wellness and aesthetics clinic with an incredible team that believes in helping people feel confident and healthy. We invest heavily in our employees through ongoing education, training, and career growth. Every day is different, exciting, and rewarding. Benefits Competitive pay Employee discounts Paid training Career advancement opportunities Positive team culture Modern medical clinic Supportive leadership Continuing education opportunities Before You Apply... We're looking for someone who wants a career—not just a job. If you love learning, enjoy technology, thrive in a busy environment, and genuinely enjoy helping people, we'd love to hear from you. Please include a short cover letter telling us why you'd be a great fit for Kalon Health.
Job Types:
Full-time, Part-time Pay:
$15.00 - $25.00 per hour
Benefits:
401(k) matching Employee discount Flexible schedule Paid time off Professional development assistance
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person