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Holiday Inn Express and Suites

Front Desk Associate

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$31,670 / year median in Louisiana

+9% projected growth

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Job Description

Overview We are seeking a dynamic and friendly Front Desk Associate to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm and professionalism, ensuring a seamless experience for visitors, clients, and team members alike. Your energy and organizational skills will help create a positive first impression while supporting efficient office management. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment that values proactive service and attention to detail. Duties Greet visitors, clients, and staff with a warm, professional demeanor, providing excellent customer service at all times Manage multi-line phone systems, directing calls accurately and courteously while maintaining phone etiquette Handle incoming correspondence, emails, and inquiries efficiently using computer skills and office management software such as Microsoft Office and Google Workspace Perform data entry, filing, and document proofreading to ensure accuracy and organization of records Assist with calendar management, scheduling appointments, and coordinating meetings for staff or executives Support office operations by managing supplies inventory, organizing files, and maintaining a clean reception area Provide administrative support including typing documents, preparing reports, and supporting bookkeeping or billing tasks using QuickBooks or similar tools Requirements Proven experience in office management or clerical roles with strong organizational skills and attention to detail Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry skills Strong customer service skills with the ability to handle multiple phone lines and communicate effectively in person or over the phone Bilingual abilities are highly desirable to assist diverse client needs Prior experience as a dental or medical receptionist or personal assistant is a plus but not required Ability to manage time efficiently, prioritize tasks effectively, and maintain professionalism under pressure Knowledge of office equipment such as multi-line phones, printers, scanners, and basic bookkeeping tools like QuickBooks is preferred Join us as a Front Desk Associate where your proactive approach will make a meaningful impact every day! We're committed to fostering a supportive environment that values your contributions while offering opportunities for growth. This paid role is perfect for individuals eager to develop their administrative skills within a vibrant team dedicated to excellence.
Pay:
$11.00 - $12.50 per hour
Work Location:
In person

Benefits

  • Dental Insurance