Position Summary:

The Receptionist serves as the first point of contact for patients and plays an essential role in creating a positive, welcoming, and professional patient experience. This position is expected to consistently demonstrate exceptional customer service, professionalism, teamwork, attention to detail, and a commitment to providing a patient-centered experience.

ESSENTIAL DUTIES

• Schedules, coordinates and reschedules patient's appointments.
• Greets and registers patients in a prompt, pleasant, and helpful manner.
• Verifies necessary patient demographic and insurance information
• Answers telephone, screens calls, takes messages, and provides information.
• Answers questions regarding patient appointments and testing.
• Collects deductibles and co-pays as required by insurance.
• Oversees waiting area, coordinate patient movement, reports problems or irregularities.
• Maintain patient confidentiality.
• Other duties as assigned by manager.

QUALIFICATIONS

High school diploma or equivalent

Job Type:

Full-time Pay:

$13.25 - $17.33 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Medical receptionist: 1 year (Required)

Work Location:

In person