Position Summary:
The Receptionist serves as the first point of contact for patients and plays an essential role in creating a positive, welcoming, and professional patient experience. This position is expected to consistently demonstrate exceptional customer service, professionalism, teamwork, attention to detail, and a commitment to providing a patient-centered experience.
ESSENTIAL DUTIES
- Schedules, coordinates and reschedules patient's appointments.
- Greets and registers patients in a prompt, pleasant, and helpful manner.
- Verifies necessary patient demographic and insurance information
- Answers telephone, screens calls, takes messages, and provides information.
- Answers questions regarding patient appointments and testing.
- Collects deductibles and co-pays as required by insurance.
- Oversees waiting area, coordinate patient movement, reports problems or irregularities.
- Maintain patient confidentiality.
- Other duties as assigned by manager.
QUALIFICATIONS
High school diploma or equivalent
Job Type:
Full-time Pay:
$13.25 - $17.33 per hour
Benefits:
401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Medical receptionist: 1 year (Required)
Work Location:
In person