Lead Receptionist Providence House Assisted Living - 4.0 Brighton, MA Job Details Full-time $18 - $20 an hour 12 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Record keeping Phone communication Customer service Greeting customers Attention to detail Organizational skills Customer support Appointment scheduling Phone etiquette Data sorting Office phone management Quality data entry Full Job Description Company Overview Providence House at Corey Park is dedicated to providing exceptional care and support for our residents in a warm and welcoming environment. Our mission is to enhance the quality of life for those we serve through compassionate service and a commitment to excellence. Summary We are seeking a Lead Concierge to join our team at Providence House at Corey Park. In this role, you will be the first point of contact for residents and visitors, ensuring a positive experience through excellent customer service and organizational skills. Your contributions will play a vital role in maintaining our community's welcoming atmosphere. Responsibilities Greet residents and visitors warmly, providing assistance as needed. Manage phone inquiries with professionalism and courtesy. Assist with data entry and maintain accurate records. Support residents with scheduling appointments and managing calendars. Provide customer support by addressing inquiries and resolving issues promptly. Coordinate communication between departments to ensure seamless service delivery. Requirements Strong phone etiquette and communication skills. Experience in customer support or a similar role is preferred. Bilingual abilities are a plus to enhance communication with diverse residents. Excellent organizational skills with attention to detail. Familiarity with data entry processes is beneficial. If you are passionate about providing outstanding service and want to make a difference in the lives of our residents, we invite you to apply today at Providence House at Corey Park!

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Reception:

1 year (Preferred) Ability to

Commute:

Brighton, MA 02135 (Required)

Work Location:

In person