Ready to be the first friendly face guests see at one of the oldest, most storied inns in America? Concord's Colonial Inn — welcoming travelers since 1716 — is looking for outgoing, dependable Front Office Associates to join our Guest Services team. If you love people, thrive on a little chaos, and want a job where every day (and every guest) is a little different, we want to meet you! Pay & Schedule

Pay:

$18.00

• 22.00 per hour Shifts available, 7 days a week (we're open 365 days a year, so there's always a shift with your name on it):

Morning:

7:00 AM

• 1:00PM/3:00 PM

Afternoon/Evening:

1:00 PM/3:00PM

• 9:00 PM
• Overnight (Night Audit): 9:00 PM
• 7:00 AM
• Flexible scheduling available: Tell us what works for you and let's find a fit!

The Job, In a Nutshell As a Front Office Associate, you're the heartbeat of our front desk — greeting guests, running the show at check-in and check-out, fielding calls, and making sure every visitor leaves with a great story to tell. One minute you're checking in a family road-tripping through New England, the next you're sharing a fun fact about our 1716 building. No two shifts are the same! What You'll Do

• Roll out the welcome mat: check guests in and out quickly, accurately, and with genuine warmth
• Juggle a ringing phone, a full lobby, and a reservation request — all without missing a beat
• Be our resident storyteller: share fun facts about the Inn's history and tips on what to do around Concord
• Handle payments, folios, and cash drawers with care and accuracy
• Turn a guest hiccup into a "wow, they really took care of me" moment
• Team up with Housekeeping and Maintenance to keep rooms guest-ready
• Keep guest information secure and confidential
• Bring our brand of hospitality to every single interaction
• Ability to lift 20lbs-ish. What We're Looking For
• Reliable — we need to be able to count on you to show up, ready to go.
• A true multitasker — who can keep several conversations and tasks moving at once without breaking a sweat
• Naturally outgoing — you genuinely enjoy talking to people and it shows
• A clear, confident communicator — whether you're on the phone or face-to-face
• A self-starter — who takes initiative without being asked twice
• A calm, creative problem-solver — who thinks on their feet
• Comfortable learning new systems and technology — don't worry, we'll train you!
• No experience? No problem. New grads, career-changers, and first-time hospitality folks are all welcome — bring the right attitude and we'll help you build the rest. Benefits
• Dental & vision insurance
• Employee Assistance Program (EAP)
• Employee discount
• Meals provided during shifts
• Free parking
• Pay range: $18.00
• 22.00/hour
• Flexible scheduling

Pay:

$18.00

• $22.00 per hour Expected hours: 16.0
• 26.

0 per week

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Tuition reimbursement

Work Location:

In person