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Doggie Depot, Inc.
Dog Hotel Receptionist
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Job Description
Dog Hotel Receptionist Doggie Depot, Inc. Danvers, MA Job Details Full-time $20 - $24 an hour 16 hours ago Qualifications Heavy lifting Outdoor work experience Customer service Veterinary experience Veterinary technician experience Full Job Description Job Overview The Doggie Depot Danvers is looking for another Hotel Receptionist, where your enthusiasm for animals and exceptional customer service skills will shine! In this dynamic role, you'll be the friendly face greeting pet owners, managing reservations, and ensuring every dog's stay is safe, comfortable, and enjoyable. Your energetic approach will help create a welcoming environment for pets and their owners alike, supporting our mission to provide top-tier pet care in a lively, caring setting. This position offers an exciting opportunity to combine your love for animals with your knack for organization and communication. Duties Greet pet owners and visitors warmly, providing excellent customer service and answering inquiries with enthusiasm Manage reservations, check-ins, and check-outs efficiently using our scheduling system Assist with pet handling and animal restraint to ensure safe interactions during drop-off and pick-up Maintain cleanliness of the reception area, including sanitizing surfaces and organizing pet-related supplies Coordinate with the kennel staff to communicate pet needs, special instructions, and behavioral notes Support pet boarding and daycare operations by monitoring pets' comfort and safety throughout their stay Handle phone calls professionally, providing information about services, policies, and availability Assist with scheduling pet grooming or basic animal care tasks as needed to support overall facility operations Create report cards for owners about their dogs stay Experience Previous veterinary experience or veterinary technician experience is highly desirable Pet sitting or pet care facility experience demonstrates your familiarity with animal handling and behavior management Kennel experience or dog training background showcases your ability to handle dogs of various temperaments safely Experience in animal restraint, animal handling, or pet grooming highlights your technical skills in caring for pets Outdoor work experience is a plus, reflecting your comfort working in different environments and weather conditions Strong customer service skills are essential to create positive interactions with pet owners and visitors Ability to perform heavy lifting and team lifting tasks safely when assisting with pet transport or supplies Knowledge of animal behavior helps in managing pets effectively and ensuring their well-being during their stay Join us to make a difference in the lives of pets and their owners while working in a lively environment that celebrates animals every day!