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RH
Robert Half
Receptionist
Career Insights for Receptionist
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Scorecard
Based on Massachusetts data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,509 / year median in Massachusetts
+8% projected growth
Job Description
We are looking for a detail-oriented and personable Receptionist to support daily front-desk operations for a banking environment in Dracut, Massachusetts. This Contract position is ideal for someone who creates a welcoming first impression while managing a busy phone system and handling incoming inquiries with accuracy and courtesy. The right candidate will balance strong communication skills with organized administrative support to help maintain smooth day-to-day office operations.
Responsibilities:
- Greet visitors and incoming guests in a friendly and courteous manner, ensuring a positive front-office experience.
- Manage a multi-line telephone system, directing calls efficiently and taking accurate messages when needed.
- Respond to inbound phone inquiries with clear communication and appropriate routing to internal teams.
- Maintain an orderly reception area and support the overall presentation of the office environment.
- Provide general administrative assistance such as handling basic documentation, distributing information, and supporting daily office needs.
- Coordinate communication between visitors, callers, and staff to help keep operations running smoothly.