We're Hiring! Front Desk Receptionist Magic Nails Lounge | Fitchburg, MA We're looking for a friendly, organized, and dependable Front Desk Receptionist to join our busy nail salon! As our receptionist, you are the first and last person our clients interact with, making you an essential part of their overall experience. We're looking for someone who is welcoming, attentive, and able to keep things running smoothly in a fast-paced environment. Key Responsibilities

Guest Experience:

Warmly greet every client, make them feel welcome, and ensure they are comfortable throughout their visit.

Appointment Scheduling:

Answer phone calls, book and manage appointments, and assist walk-in clients.

Client Check-In & Check-Out:

Manage client arrivals, process payments accurately, and provide a friendly farewell.

Client Coordination:

Direct clients to the appropriate nail technicians and service stations while maintaining an organized and fair client rotation.

Hospitality:

Offer guests water, snacks, and other refreshments to enhance their experience.

Salon Cleanliness:

Keep the reception and waiting areas clean, organized, and presentable, including sweeping and light housekeeping duties.

Team Communication:

Communicate effectively with nail technicians to coordinate appointments, walk-ins, and service availability.

Customer Service:

Address client questions and concerns professionally, helping create a positive and relaxing atmosphere. What We're Looking For

• Friendly, outgoing, and professional personality
• Strong communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• Dependable, punctual, and attentive to detail
• Comfortable handling payments and appointment scheduling
• Team player who takes initiative without needing constant direction
• Previous receptionist or customer service experience preferred, but not required Why Join Us?

Magic Nails Lounge is an established, busy nail salon that values teamwork, professionalism, and exceptional customer service. We're looking for someone who takes pride in creating a welcoming environment and understands that even the smallest details make a difference in a client's experience and being apart of our family! Interested in joining our team? We'd love to hear from you!

Pay:

$16.00 per hour

Benefits:

Flexible schedule

Work Location:

In person