Find & Apply For Receptionist Jobs in Fitchburg, Massachusetts

Jobs › Fitchburg, MA › Front Desk Receptionist - Behavior… Community Health Connections Front Desk Receptionist - Behavioral Health (New Fitchburg Site) Fitchburg, MA Apply Pay or shift range: $18.50 USD to $22.75 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Community Health Connections is growing! We are currently interviewing candidates to join our new Fitchburg site anticipated to open in February 2027. Onboarding is expected to begin in January 2027 to allow for orientation and training before the site opens. Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area.

Major responsibilities:

Receives and directs incoming patients Provides excellent quality Behavioral Health Services Reviews and updates patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments and assists in managing Open Clinics Schedules patient appointments according to established protocol Provides coverage to Mental Health Medical Records as needed May also assist with Interpreting for Mental Health patients

Minimum Qualifications:

High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred Spanish language fluency and ability to be trained in Mental Health interpreting a plus Must have availability to work evening shifts. Work experience in a similar behavioral health office environment preferred Knowledge of insurance regulations for Mental Health Services required. Knowledge of basic medical terminology and willingness to learn Mental Health terminology Computer skills for accurate data entry Ability to work independently Demonstrated interpersonal and teamwork skills required Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!

Qualifications Skills Preferred Accurate Data Entry:

Some Knowledge Medical terminology: Some Knowledge Medical office experience: Some Knowledge Bilingual (Spanish/Eng.): Intermediate Education Required High School or better Preferred Associates or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Active Filters Front Desk Receptionist - Behavi... Fitchburg, MA Clear All Apply