Automotive Receptionist
Job
MetroWest Acura
Framingham, MA (In Person)
$39,520 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and friendly Automotive Receptionist to be the welcoming face of our dealership. This vital role involves managing front desk operations, handling multi-line phone systems, and providing exceptional customer support. The ideal candidate will possess strong organizational skills, office management experience, and a passion for delivering outstanding service. Bilingual abilities are a plus to effectively communicate with a diverse clientele. Join us to be part of a fast-paced environment where your administrative expertise and enthusiasm make a real difference in our customers' experience. Duties Greet customers warmly as they arrive and assist with their inquiries in person or over the phone Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel Schedule appointments and coordinate service or sales visits using calendar management tools Maintain accurate records through data entry, filing, and proofreading of documents Support office management tasks such as organizing paperwork, and handling correspondence Utilize computer skills including Microsoft Office for daily operations Provide excellent customer service by addressing questions promptly and professionally, ensuring a positive experience Assist with re-stocking coffee station for customer waiting area Other duties as assigned Experience Previous office or administrative experience in a customer-facing environment, preferably within the automotive industry Proficiency in computer literacy including Microsoft Office Suite (Word, Excel)and data entry skills Experience with multi-line phone systems and phone etiquette to handle high call volumes smoothly Bilingual communication skills to serve diverse clients effectively (preferred) Strong organizational skills with the ability to multitask efficiently in a fast-paced setting Clerical experience involving filing, proofreading, and document management Personal assistant or office management background is advantageous for supporting daily operations Join our team as an Automotive Receptionist and bring your energy, organization, and customer service expertise to create memorable experiences for every visitor. We value your dedication and look forward to welcoming you into our vibrant workplace!
Pay:
$19.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Vision insuranceWork Location:
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