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CM
Central Mass Dental
Front Desk Receptionist
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Based on Massachusetts data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,509 / year median in Massachusetts
+8% projected growth
Job Description
Front Desk Receptionist / Patient Coordinator Central Mass Dental - Gardner, MA Full-Time | $18-$20/hour Central Mass Dental is looking for a friendly, reliable, and team-oriented Front Desk Receptionist / Patient Coordinator to join our growing dental practice in Gardner, MA. We are looking for someone who enjoys working with people, provides excellent customer service, and wants to be part of a positive and supportive team. Dental office experience is preferred, but not required—we are willing to train the right person. Responsibilities Welcome and check in patients Check patients out and schedule future appointments Answer phones and assist patients with questions Verify dental insurance eligibility and benefits Prepare treatment estimates Assist patients with financing options, including CareCredit Process payments and assist with collections Submit and follow up on insurance claims Recall and reactivate patients Maintain a friendly, professional, and welcoming patient experience Assist the team with other front-office duties as needed Qualifications Friendly and professional personality Reliable and dependable Excellent communication and customer service skills Strong attention to detail and organization Positive attitude and willingness to learn Ability to work well as part of a team Dental front-office experience preferred, but not required Eaglesoft experience is a plus