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The Family Engagement and Digital Communication Receptionist starting at $37,000.
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,509 / year median in Massachusetts
+8% projected growth
Job Description
The Family Engagement and Digital Communication Receptionist starting at $37,000.
Greenfield Public Schools
Greenfield Public Schools - Central Office - Greenfield, Massachusetts Job Details
Job ID:
5897769
Application Deadline:
Posted until filled
Posted:
Aug 21, 2026 12:00 AM (UTC)
Starting Date:
Immediately
Job Description
Title:
The Family Engagement and Digital Communication Receptionist
The Family Engagement and Digital Communication Receptionist supports the Central Office and the District by greeting parents, teachers, students, and other members of the community. This position is also responsible for monitoring and reporting to the Superintendent activity surrounding digital channels and social media. This person will work collaboratively with the District to update the website. This dual focused role bridges in-person family support with online community engagement.
Duties:
Manage phone, mail, and email communications
Family Engagement and Reception
Maintain a reception area and ensure public-facing information is current.
Assist in implementing the District's communication plan.
Address visitors needs by connecting families to basic resources, translation services, or other school based or community resources
Track daily activity, comments and direct messages across district social media accounts
Post daily announcements, update event calendars and refresh outdated web text or flyers
Track Parent Square information for any related information that might be useful for the website.
Provide administrative support to the Superintendent and Central Office administrators
Other duties as assigned
Position Type:
Full-time