Job Overview We are looking for a highly organized and personable Front Desk Coordinator to serve as the welcoming face of our company for clients and visitors. This pivotal role is central to creating a positive first impression and ensuring seamless day-to-day front desk operations. The ideal candidate excels in customer service, demonstrates exceptional organizational skills, and efficiently handles administrative tasks with professionalism. This position plays an integral role in delivering outstanding client experiences while supporting key administrative functions specific to the HVAC industry. Duties Greet and welcome clients, vendors, and visitors, creating a professional and friendly atmosphere. Answer and direct incoming phone calls, emails, and inquiries related to HVAC services. Schedule appointments for service technicians and maintain the front desk calendar. (

CRM System:

Fieldedge or similar experience a plus) Coordinate with the operations team to ensure timely dispatch of technicians. Maintain a clean and organized reception area. Provide administrative support, including data entry, filing, and document preparation. Handle mail and package deliveries, ensuring they reach the appropriate recipients. Assist with inventory management for office and HVAC supplies Ensure compliance with health and safety regulations. Skills Strong customer support skills with a focus on client satisfaction. Proficient in proofreading to ensure accuracy in communications. Experience in office management or as a personal assistant is preferred. High level of computer literacy, including proficiency in Google Suite applications. Any bookkeeping experience a plus. Proven experience in a front desk or administrative role, preferably in the HVAC or related industry. Ability to work independently and as part of a team. Excellent time management skills to prioritize tasks effectively. Polished phone etiquette for professional communication with clients. Ability to manage files efficiently, ensuring easy access to important documents. Professional appearance and demeanor. Join us as a Front Desk Coordinator and contribute to creating an exceptional experience for our clients while supporting our team's operational success.

Job Type:

Full-time Pay:

$20.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Professional development assistance Referral program Ability to

Commute:

Littleton, MA 01460 (Required) Ability to

Relocate:

Littleton, MA 01460: Relocate before starting work (Required)

Work Location:

In person