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Face + Body Studio
Day Spa Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Massachusetts data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,509 / year median in Massachusetts
+8% projected growth
Job Description
Overview We are growing again and looking for the right person to join our amazing front desk team. We are hiring for Thursdays 4-8pm and every other Saturday 9:30-5 with the ability to cover addtional weekday and Saturday hours as needed. Join a vibrant and welcoming environment as a Day Spa Front Desk Receptionist, where your energetic and organized approach will set the tone for an exceptional guest experience. In this role, you will be the first point of contact for clients, managing appointments, handling inquiries, and ensuring smooth daily operations. Your positive attitude and excellent communication skills will help create a relaxing atmosphere that keeps clients coming back. Responsibilities Greet guests warmly upon arrival, providing friendly and professional customer service at all times Manage appointment scheduling using booking software and coordinate with therapists to optimize daily schedules Answer multi-line phone systems promptly, practicing courteous phone etiquette and providing accurate information Handle guest check-ins and check-outs efficiently, ensuring all details are correctly recorded in the system Qualifications Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently Exceptional customer service skills with a friendly demeanor and professional phone etiquette This role requires a proactive individual who thrives on delivering outstanding client support while maintaining smooth office operations. If you're motivated by creating positive experiences and possess the necessary skills to excel in a busy spa environment, we encourage you to apply!