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Omnidentix & Associates
Front Desk Receptionist
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Scorecard
Based on Massachusetts data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,509 / year median in Massachusetts
+8% projected growth
Job Description
Front Desk Receptionist Omnidentix & Associates Medford, MA Job Details Full-time From $22 an hour 7 hours ago Qualifications Computer operation Google Workspace Confidential information handling Phone communication Computer literacy Spreadsheets Word embeddings Documentation tools Data entry Productivity software Technical Proficiency Office phone management Full Job Description Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and team members. Your organizational skills and technical proficiency will ensure smooth office management, efficient communication, and a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment. Responsibilities Greet visitors promptly and professionally, ensuring a warm and welcoming atmosphere Manage multi-line phone systems to answer inquiries, transfer calls, and take messages accurately Maintain organized front desk area, including filing, data entry, and document proofreading Handle scheduling tasks such as calendar management and appointment setting using office productivity software Support office management duties including filing, record keeping, and basic bookkeeping with QuickBooks or similar tools Assist with client communication via email or phone, providing excellent customer support and support for administrative needs Use Microsoft Office Suite (Word, Excel, Spreadsheets) and Google Workspace for document creation, data entry, and correspondence Requirements Proven experience in office management or administrative roles with clerical experience preferred Strong computer literacy including proficiency in Microsoft Office, Google Workspace, spreadsheets, and data entry skills Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional phone etiquette and communication skills for professional interactions with clients and team members Bilingual abilities are a plus to serve diverse client needs effectively Experience with multi-line phone systems and front desk operations is highly desirable Knowledge of bookkeeping software such as QuickBooks or similar is advantageous Ability to handle confidential information discreetly while maintaining high accuracy in documentation Join us to be the friendly face that keeps our office running smoothly! We value proactive individuals who thrive on delivering outstanding customer service while managing multiple responsibilities with enthusiasm. This role is perfect for someone eager to grow their administrative skills within a supportive team environment.