Seeking Front Desk Receptionist for a busy Multi-Physician Specialty Practice to work in both our North Andover and Salem, NH locations. Medical Office experience required. Monday thru Thursday schedule, 8:30 to 5. Reliability is key. Must be very detailed and customer service oriented. Bilingual in Spanish and English helpful. What You'll Do Greet patients with a caring and professional demeanor and check them in for appointments, confirming all demographic information. Answer incoming calls, provide information, and route messages using proper telephone etiquette. Schedule, confirm, and adjust appointments to optimize the provider's schedule. Verify insurance information and referrals, collect co-pays, and process payments. Utilize our Epic EMR system efficiently and accurately . Coordinate with medical staff to ensure timely patient flow and ensure patient needs are met. Assist with administrative tasks such as scanning and managing forms. What You'll Bring Previous experience in a medical office utilizing Epic scheduling. Strong communication skills in English and Spanish—both in person and over the phone. Basic knowledge of health insurance Ability to multitask in a fast-paced environment while maintaining attention to detail. A warm, empathetic personality and a genuine desire to help others. Reliability, punctuality, and a team-oriented mindset. Why You'll Love It Here A supportive, close-knit team that values collaboration and respect. Competitive pay and comprehensive benefits package. Paid time off and holidays. The satisfaction of knowing your work directly improves patients' experiences and care.
Job Type:
Part-time Pay:
$23.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Retirement plan Vision insurance