Job Overview:

The Beach Plum Spa at The Dan'l Webster Inn is seeking a desk receptionist to join our team. The ideal candidate for this position will be tech savvy, enjoy working with people and possess strong administrative skills (including experience using Outlook and using the phone). The right candidate will be passionate about customer service, have the ability to multitask and be capable of handling unexpected situations effectively. This paid position offers an exciting opportunity to be part of a dynamic spa environment dedicated to health, beauty, and well-being.

Responsibilities:

Provide a welcoming environment to all visitors. Create a warm and professional atmosphere. Previous experience in front desk or office management roles within a service-oriented environment preferred Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry skills Excellent organizational skills with the ability to multitask effectively in a fast-paced setting Demonstrated customer service expertise with professional phone etiquette and clerical experience Ability to handle confidential information discreetly Provide efficient and accurate receptionist services to all visitors including answering phones, check in and out of services, make appointments. Ability to handle cash, credit cards and gift cards efficiently and accurately. Maintain the appointment schedule to maximize efficiency for both guests and service providers. Assist with product sales, educate guests on skincare and wellness items, and drive retail promotions. Track inventory of spa products and assist in reordering supplies. Support the spa team with administrative tasks, including updating spreadsheets, filing, and data entry. Communicate with spa therapists to ensure a seamless flow of services throughout the day. Keep the reception and retail areas clean, organized, and inviting.

Job Type:

Part-time to Full-time, on-site

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Paid time off

Work Location:

In person