Front Desk Associate

About Sityodtong Sityodtong Boston, New England's leader in Muay Thai & Mixed Martial Arts, is looking for someone to join our administrative team. Our Somerville location opened in 1996 and has since become known worldwide. We offer classes in Muay Thai and Mixed Martial Arts in a professional, tradition-driven environment. What You'll Do Greet and check in all students — you are the first and last impression of the gym Handle membership sales, renewals, and member relations Process all transactions accurately through the POS system Answer phone calls, voicemails, and emails promptly and professionally Manage retail inventory and supply restocking Coordinate class schedules, trainer assignments, and member bookings in our CRM Execute full facility opening and closing procedures Clean and maintain general areas, mats, and equipment Maintain restroom cleanliness throughout your shift Take out trash barrels and handle trash removal Other operational duties as needed What We're Looking For Comfortable with computers, POS systems, and CRM/scheduling software Able to manage the front desk independently without constant supervision Strong customer service instincts — friendly, professional, and composed under pressure Reliable and punctual — you'll be responsible for opening or closing the facility on your shifts Quick problem-solver who can handle the unexpected without missing a beat Previous customer-facing or front desk experience preferred Schedule 2 evenings per week, 5:00 PM

• 10:00 PM Monday and Thursday preferred, but open to any 2 days Monday through Thursday. This is a part-time position (8
• 10 hours/week). Compensation $16
• 18 per hour

Pay:

$16.00

• $18.

00 per hour

Work Location:

In person