Job Overview We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude and organizational skills will help create a professional and friendly atmosphere for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Front Desk Duties Greet and communicate with visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression. Maintain office supplies inventory and support daily operations. Utilize SHED platform to manage online and in-person scheduling, streamline client check-ins and check-outs, and efficiently process daily payments for various experiences. Area Responsibilities Consistently check locker rooms, treatment rooms, cold plunge, and sauna areas to ensure they are clean, organized, and well maintained. Efficiently manage laundry responsibilities, including washing and folding towels. Guide visitors and clients throughout the space, helping them feel comfortable, welcomed, and at ease. Meeting each individual with an open mind, a warm presence, and genuine care. Recommended Experience & Expectations Previous office experience or administrative support roles demonstrating strong organizational skills. Proven ability in customer service roles with excellent phone etiquette and communication skills. Strong time management skills combined with attention to detail ensure productivity and accuracy in all tasks. Bring a positive and welcoming energy to the space, show up with intention and professionalism, and remain open-minded, adaptable, and eager to learn new things. Ability to stay active throughout the day, including bending, lifting and carrying items throughout the space, as well as supporting event setup and breakdown as needed. Join us as a Front Desk Associate at SHED Annapolis! We're committed to supporting your growth in a vibrant work environment where your contributions truly matter!

•Complimentary membership included upon acceptance of the position

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Pay:

$18.00 - $22.00 per hour Ability to

Commute:

Annapolis, MD 21401 (Preferred)

Work Location:

In person