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MS
Morgan Stanley
Receptionist
Entry-Level JobVerifiedNo experience needed
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Scorecard
Based on Maryland data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,886 / year median in Maryland
+2% projected growth
Job Description
POSITION SUMMARY
Receptionists are the first point of contact for clients and others visiting the branch or calling into the branch. The Receptionist must be able to answer general questions and direct clients to the appropriate party when needed. In this role, you will also have the opportunity to expand your knowledge of the firm's Wealth Management business as you build your career in the organization. DUTIES andRESPONSIBILITIES
Greet clients and visitors to the office with warmth and professionalism, guiding them to the proper personnel Answer incoming calls in cordial, professional and timely manner, transferring calls to appropriate individuals Maintain call logs and take accurate, thorough messages that are received Handle general inquiries, following the firm's policies and procedures Perform other responsibilities as directed by the Complex / Branch Manager such as filing, restocking and ordering branch supplies, maintaining office pantry, facilities support, scheduling branch meetings, etc. Provide coverage/support for various operations functions if/as needed such as mail services and document and deposit scanningMINIMUM QUALIFICATIONS
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience High school diploma or equivalent preferred Knowledge/Skills Professional call etiquette Knowledge of telephone equipment is preferred Basic computer skills, including Microsoft Office products Ability to communicate with colleagues and clients Dedication to customer service Ability to work in a fast-paced, evolving environment Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Reports to: Service ManagerWHAT YOU CAN EXPECT FROM MORGAN STANLEY
At Morgan Stanley, we raise, manage and allocate capital for our clients- helping them reach their goals. We do it in a way that's differentiated
- and we've done that for 90 years. Our values
- putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back
- aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Salary range for the position:
$55,000- $95,000 Yr.