We are looking for a Front Desk Coordinator to support a busy optometry practice in Maryland. This assignment will provide front-office coverage for approximately 3 to 4 weeks and includes a brief training period before the primary staff member begins leave. The ideal candidate will bring a detail-oriented approach, strong phone etiquette, and the ability to keep daily patient-facing operations running smoothly.

Responsibilities:

• Welcome patients and visitors warmly, creating an organized and welcoming first impression at the front desk.
• Manage a multi-line phone system, directing calls efficiently and responding to routine inquiries with clarity and courtesy.
• Coordinate front-office coverage during the contract assignment while learning office procedures during the initial cross-training period.
• Schedule, confirm, and update appointments as needed to support the flow of the practice.
• Handle check-in and general reception activities accurately while maintaining a high level of customer service.
• Assist with administrative front-desk tasks that help the office stay organized throughout the day.
• Communicate effectively with patients and internal staff to ensure smooth day-to-day operations.