Job Summary We are a family-owned furniture restoration company dedicated to providing quality craftsmanship and excellent customer service. We are looking for a dependable, organized, and motivated Account Manager / Office Assistant to join our team and play an important role in the day-to-day operations of our business. This position is a great opportunity for someone who enjoys working with customers, staying organized, managing multiple projects, and bringing creativity to advertising and social media. Position Overview The ideal candidate is detail-oriented, professional, and comfortable communicating with customers. You should be able to multitask, manage projects from start to finish, and stay organized in a busy office environment. We are also looking for someone with experience creating content for advertising and social media, including taking photos and videos, editing content, and preparing posts for social media platforms. Responsibilities Answer incoming phone calls and assist customers in a friendly and professional manner Communicate with customers regarding their furniture restoration projects Manage and track customer projects throughout the restoration process Maintain accurate customer records and project information Perform data entry and type technician reports and other documentation Organize and maintain files and office records Coordinate and follow up on customer projects and related administrative tasks Create engaging content for advertising and social media Take high-quality photos and videos of furniture, restoration projects, and company activities Edit photos and videos for use on social media and other marketing platforms Assist with social media management and content scheduling Support general office operations and administrative tasks as needed Communicate effectively with customers, technicians, and other team members Handle multiple responsibilities while maintaining accuracy and attention to detail Skills Proven experience in an administrative or office-based role Excellent organizational and time-management skills Strong attention to detail and accuracy Excellent written and verbal communication skills Professional and confident when interacting with customers Efficient typing and data-entry skills Ability to multitask, prioritize, and manage multiple projects Working knowledge of standard office equipment Experience creating content for social media and advertising Ability to take and edit photos and videos for social media Comfortable learning and using social media platforms and content-creation tools Dependable, self-motivated, and able to work both independently and as part of a team If you are an organized and personable professional who enjoys working with customers, managing projects, and getting creative with social media and advertising, we'd love to hear from you!

Pay:

$41,600.00 - $47,840.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Social media marketing: 1 year (Preferred)

Work Location:

In person