We value excellent teamwork, have a culture of accountability, and are dedicated to professionalism. A good fit for our team would be someone who is quick to jump in and help when needed, honors their commitments, and represents themselves in a professional manner.

Job definition:

Correspond with clients and new contacts in person, via phone, text, and email daily to schedule appointments and reservations.

Purpose of position:

Convert potential clients to loyal customers as measured by conversion rate (leads to appointments).

Job description:

Greet customers entering facility Answer phones and return missed calls Contact new leads & follow up with clients via phone and email Respond to office emails Schedule clients for services (consultations, boarding, training, daycare and grooming) Take payments using our point of sale system, Gingr Demonstrate competency of Gingr for scheduling appointments, signing agreements, uploading vet records etc Confirm appointments via phone and email Ensure a smooth running schedule for all specialists Print & prepare materials for specialists' appointments Collect payment for outstanding invoices Upload documents to Gingr Maintain a clean and professional environment in office and front lobby Attend weekend events (about four annually) Role in organization: The face of our business! Represent SMS in a professional and friendly manner by communicating promptly and with care to represent our organization accurately and acquire more customers and loyalty.

Required hours of position:

Part Time Position (23 hours): Monday 9am to 6pm Tuesday 1pm to 6pm Thursday 1pm to 6pm Saturday 1pm to 6pm Please submit a brief letter outlining your interest in the position and resume.

Job Type:

Part-time Pay:

$17.00 per hour

Benefits:

401(k)

Work Location:

In person