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All Day Medical Care Clinic

Bilingual Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,886 / year median in Maryland

+2% projected growth

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Job Description

Title:
Bilingual Front Desk Receptionist About the
Company:
All Day Medical Care Clinic is a leading healthcare provider in Maryland that offers comprehensive and personalized care to our patients. With multiple locations, including virtual options, we strive to provide the highest quality behavioral health care to our patients. Our collaborative environment and ongoing professional development opportunities ensure that all our staff has the tools to succeed.
Responsibilities:
  • Greeting patients as they arrive at the office.
  • Confirming insurance eligibility
  • Answering multi-line phone systems and sending messages through the office electronic medical record
  • Collecting co-pays and other patient payments
  • Scheduling appointments and office visits for patients
  • Checking benefits for office procedures.
  • Keeping the reception area clean and organized
  • Contacting insurance companies regarding issues with medical claims
  • Sending out patient invoices and other patient correspondence
  • Placing reminder calls As a Front Desk Receptionist, you will be expected to possess exceptional customer service skills, work independently and on a team, and have strong problem-solving skills.
EMR experience, specifically with Athena, is preferred.
Requirements:
  • Exceptional customer service skills
  • Ability to work independently and on a team
  • Strong problem-solving skills
  • EMR experience preferred
  • Professional demeanor
  • Bilingual If you are passionate about providing effective and compassionate care to patients and want to join a supportive and dynamic team, we would love to hear from you.
Job Type:
Full-time Pay:
$20.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to
Commute:
Gaithersburg, MD 20877 (Required) Ability to
Relocate:
Gaithersburg, MD 20877: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance