Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PM
Paul Mitchell the School Jessup
Front Desk Receptionist
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
35
out of 100
Average of individual scores
Job Description
He or she is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills.
The Front Desk Coordinator creates an extraordinary experience for service guests, prospective students,and all other school guests. He or she also acts as a guest service mentor to the students. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom. He or she provides the first impression of the school and accommodates all guests who call or enter the facility using the proper dialogue. He or she facilitates the service guest welcome and check-in, service completion, and guest checkout. He or she is knowledgeable about all Take Home products and services offered and can recommend additional services and Take Home products. He or she assists the students in completing the service experience. He or she follows the daily opening and closing procedures and balances the cash drawer using the Millennium/Meevo procedures. He or she is proficient in Millennium/Meevo appointment scheduling, report maintenance, and basic sales and service functions. He or she maintains accurate guest records. He or she answers the telephone using a friendly, helpful tone and uses the reservation dialogue and admissions call scripting when assisting service guests and prospective students via telephone. He or she confirms reservations in advance, follows up with no-show reservations, and makes new guest service reservation follow-up calls. He or she resolves service guest challenges promptly and efficiently and follows the service refinement, communication, and documentation procedures. He or she attends Pow Wow meetings (as needed), service desk meetings, monthly Town Hall meetings, team training, FUNraising, Free Hugs, Caper, Super Service Days and Super Service Nights, a.k.a. Style Extravaganza, and graduation celebrations to sustain the school culture and supports the Guest Service Leader in communicating the extraordinary service experience and sales strategy and plan. He or she may be asked to perform other tasks as needed that do not appear on the job description. Please email Sharon Ruiz at sharon@hairex.com to set up an interview.
The Front Desk Coordinator creates an extraordinary experience for service guests, prospective students,and all other school guests. He or she also acts as a guest service mentor to the students. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom. He or she provides the first impression of the school and accommodates all guests who call or enter the facility using the proper dialogue. He or she facilitates the service guest welcome and check-in, service completion, and guest checkout. He or she is knowledgeable about all Take Home products and services offered and can recommend additional services and Take Home products. He or she assists the students in completing the service experience. He or she follows the daily opening and closing procedures and balances the cash drawer using the Millennium/Meevo procedures. He or she is proficient in Millennium/Meevo appointment scheduling, report maintenance, and basic sales and service functions. He or she maintains accurate guest records. He or she answers the telephone using a friendly, helpful tone and uses the reservation dialogue and admissions call scripting when assisting service guests and prospective students via telephone. He or she confirms reservations in advance, follows up with no-show reservations, and makes new guest service reservation follow-up calls. He or she resolves service guest challenges promptly and efficiently and follows the service refinement, communication, and documentation procedures. He or she attends Pow Wow meetings (as needed), service desk meetings, monthly Town Hall meetings, team training, FUNraising, Free Hugs, Caper, Super Service Days and Super Service Nights, a.k.a. Style Extravaganza, and graduation celebrations to sustain the school culture and supports the Guest Service Leader in communicating the extraordinary service experience and sales strategy and plan. He or she may be asked to perform other tasks as needed that do not appear on the job description. Please email Sharon Ruiz at sharon@hairex.com to set up an interview.