Administrative Assistant/Receptionist

As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office. Front Desk Representative duties and responsibilities include but are not limited to:

• Keep front desk clean, tidy and supplied with all the necessary supplies
• Receiving and managing reservations made online and telephonically for parking.
• Greet, communicate with and welcome owners & guests
• Answer all the customers' questions and address their complaints
• Answer all incoming calls, redirect them when needed
• Receive letters, packages and send them to appropriate destination
• Prepare and manage outgoing mail
• Check, sort and forward emails
• Monitor and update records and files Front Desk Representative requirements and qualifications
• 5 years of experience as front desk or customer service representative.
• Hands on experience with office machines (for example fax, printer etc.)
• In-depth knowledge of office management and bookkeeping
• Excellent knowledge of MS Office (especially Excel and Word)
• Sense of ownership and pride in your performance and its impact on company's success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindset This will start out as a seasonal position working 8:00 am
• 4:30 pm Sunday
• Thursday.

For the right person it will go to year round. If you can't work weekends and holidays do not apply. If you are dependable, enjoy working with people, and take pride in delivering excellent customer service, we would love to hear from you!

Pay:

$18.00

• $20.

00 per hour

Benefits:

Employee discount

Work Location:

In person