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Essential Bodywork & Wellness

Front Desk Receptionist

Career Insights for Receptionist

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Based on Maryland data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,886 / year median in Maryland

+2% projected growth

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Job Description

Overview We are seeking a dynamic and personable Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, ensuring smooth communication, and providing exceptional customer support. The ideal candidate will demonstrate strong organizational skills, technical proficiency, and a friendly demeanor to create a positive first impression for visitors and clients alike. Join us in delivering professional service while supporting daily office functions with energy and efficiency. Responsibilities Greet visitors, clients, and vendors warmly, directing them appropriately and maintaining a professional reception area Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently using excellent phone etiquette Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Maintain office supplies inventory and coordinate office management duties to ensure a well-organized workspace Utilize computer skills to update records, prepare correspondence, and assist with clerical tasks including proofreading and document formatting Support administrative functions by scheduling appointments, managing calendars, and assisting with basic bookkeeping using QuickBooks or similar software Provide exceptional customer service by addressing questions, resolving issues promptly, and supporting client communication efforts Qualifications Proven experience in office management or as a front desk receptionist with strong clerical background Demonstrated proficiency with Microsoft Office Suite (Word, Excel), spreadsheets, and data entry tools Excellent communication skills both in person and over the phone; bilingual abilities are a plus Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Technical proficiency with multi-line phone systems, computer literacy, and familiarity with productivity software such as QuickBooks is preferred Previous experience in customer support or administrative roles that required high levels of professionalism and attention to detail Ability to manage time effectively while maintaining a positive attitude in all interactions Join our team where your organizational talents and friendly approach will help create an inviting environment for everyone who walks through our doors. We value energetic professionals committed to delivering top-tier service while supporting the daily operations of our busy office.
Pay:
$17.00 - $20.00 per hour
Benefits:
Employee discount
Work Location:
In person