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CC
Cypress Creek Assisted Living
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Maryland data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,886 / year median in Maryland
+2% projected growth
Job Description
Job Overview We are seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. Responsibilities Greet visitors and clients warmly, ensuring a professional and friendly first impression. Answers phones in a courteous and professional manner. Routes calls and takes messages when indicated. Assist in billing procedures as assigned. Maintain organized front desk areas, including scheduling appointments, managing calendars. Assists in payroll functions as assigned. Provide exceptional customer support by addressing inquiries promptly and effectively via phone or in person. Assist in billing procedures as assigned. Demonstrate strong phone etiquette and organizational skills to manage multiple priorities with efficiency. Files information in resident and employee records. Experience Previous experience in office management or administrative support roles is highly desirable. Proven clerical experience with a focus on customer service and front desk responsibilities. Familiarity with office productivity tools such as Microsoft Office Suite (Word, Excel). Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment. Personal assistant experience or similar roles that involve multitasking and time management will be considered advantageous. Join our team to deliver outstanding front desk service while supporting the overall efficiency of our organization through professionalism, technical proficiency, and proactive communication!