A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Diversified Ink is an established custom tattoo & piercing studio in Bangor with 12 employees. Diversified Receptionists are very importantly the first point of contact for our clients. They pleasantly greet and assist clients, check them in and out, answer phone calls, schedule & confirm appointments, process & maintain client paperwork, process payments/deposits and assist with client/artist communications, in addition to other administrative duties.
RECEPTIONIST
This is a full time position: Monday, Tuesday, Thursday, Friday 9:30am - 6pm Description of responsibilities: Opens & closes shop per daily checklist Greets studio clients and visitors Checks in and checks out customers Administers/maintains/files client release forms Processes client fees and deposits via cash drawer and CC payments Answers phones and voicemails Monitors and respond to emails Schedules & confirms tattoo appointments in REV23 (tattoo industry software) Confirms reference materials are received for appointments Monitors and posts to Facebook if needed regarding appointments and walk-ins Monitors and responds to incoming quote request emails throughout the day Follows-up on requests for quotes with artists and customers Unpacks and puts away office supplies Maintains cleanliness of reception/lobby area, including floors, trashes & recycling bins Maintains daily sheet/cash & credit receipts Ties out monetary receipts at end of day &; cash out drawer Ensures register has adequate change for the next day Other clerical/administrative duties, as needed
Requirements:
High School Diploma, two years receptionist experience with similar job skills or job type. Must have excellent communication and interpersonal skills, as well as good computer skills. Must be able to work independently when necessary. Must be able to multi-task and perform under pressure while maintaining friendly and professional demeanor with customers at all times. Must be comfortable with posting on Facebook and Instagram.
MUST BE AN UPBEAT, POSITIVE, SUPPORTIVE & FRIENDLY TEAM PLAYER
. Must be able to sit and/or stand for 15-30 minutes at a time, bend, and easily lift up 20 lbs. The person in the position needs to frequently move about inside the office to access file cabinets, office supplies, office machinery, etc., and frequently operates a computer and other productivity machinery, such as a telephone, copy machine and printer. •
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED
