Front Desk Associate Hours:

Afterschool hours: 2:00 p.m. to 5:00 p.m., Monday through Friday . Additional evening or longer weekend shifts may be available. About Us Midcoast Youth Center & Skatepark (MYC) is a nonprofit organization located in Bath, Maine, serving Sagadahoc County, Brunswick, and Harpswell. Our mission is to "unlock the inherent potential of every young person while empowering them to thrive." MYC serves as a vibrant community hub that supports the social and emotional well-being of young people, helping them reach their full potential and become compassionate leaders of tomorrow. Position Overview We are seeking an energetic, dependable, and detail-oriented Front Desk Associate to serve as the welcoming face of MYC's Compass After School Program. In this important role, you will manage front desk operations, provide excellent customer service, and support administrative functions to ensure the smooth day-to-day operation of the center. Primary Responsibility The Front Desk Associate greets and checks in students, assists visitors and program participants, and helps maintain safe, efficient, and welcoming front desk operations. General Responsibilities Manage all aspects of front desk operations, including the check-in and check-out of youth, parents, and skatepark participants. Ensure the front desk is staffed and supervised at all times. Monitor and track all individuals entering and exiting the facility. Observe skatepark participants for safety compliance, including the proper use of helmets and other required safety equipment, and promptly report any concerns. Answer incoming phone calls and direct or transfer calls as needed. Maintain and update bulletin boards and informational displays on a regular basis. Keep the front desk area, dishwashing sink, counters, and surrounding workspace clean and organized. Demonstrate flexibility, sound judgment, and professionalism when managing challenging situations. Build and maintain positive relationships with students, parents, community members, and partner organizations. Perform other duties as assigned. Duties Greet students, visitors, and participants warmly, ensuring they feel welcomed and assisted promptly. Answer and manage phone system, directing calls and taking messages in a professional and courteous manner. Accurately handle cash drawer transactions and data entry while maintaining organized records and front desk security. Monitor office supply inventory and help ensure the workspace remains clean, organized, and efficient. Qualifications Friendly, outgoing, responsible, and welcoming demeanor. Excellent customer service and interpersonal skills. Proficiency with Microsoft Office applications, including Word and Excel. Training will be provided for the right candidate. Professional phone etiquette, and effective client communication. Strong organizational, multitasking, and time-management skills. Why Join MYC? Join a vibrant team dedicated to supporting young people and strengthening our community. This position is an excellent opportunity for a motivated young adult, college student, or anyone seeking valuable administrative and customer service experience in a supportive, mission-driven environment.

Pay:

$15.20 - $17.00 per hour Expected hours: 15.0 - 20.0 per week

Work Location:

In person