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CI
Colonial Inn
Front Desk Clerk
Career Insights for Receptionist
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Scorecard
Based on Maine data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$41,389 / year median in Maine
+6% projected growth
Job Description
Full Job Description Overview We are seeking a dynamic and organized Front Desk Clerk to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will demonstrate excellent communication skills, technical proficiency, and a proactive attitude to support daily office functions and client interactions. Join us in creating a positive first impression and maintaining efficient office management! Duties Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a warm and welcoming environment Answer multi-line phone systems promptly, directing calls accurately and courteously Manage appointment scheduling, calendar coordination, and meeting arrangements using productivity software and calendar management tools Perform data entry tasks with precision, maintaining accurate records in spreadsheets and office databases Handle clerical responsibilities such as filing, proofreading documents, and managing correspondence Utilize office management software including Microsoft Office Suite, Google Workspace, and QuickBooks for various administrative tasks Support bookkeeping activities by tracking expenses and processing invoices as needed Maintain organized filing systems both digitally and physically to ensure quick retrieval of information Maintain a clean lobby area with light chores such as; sweeping, mopping and wiping down counters. Requirements Proven experience in office management or administrative roles with strong clerical skills Exceptional customer service abilities with a friendly and professional demeanor Proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and familiarity with productivity software Strong computer literacy including data entry, file management, and technical proficiency in office equipment Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Bilingual skills are highly desirable to assist diverse client needs effectively Experience with multi-line phone systems, phone etiquette, and client communication strategies Knowledge of QuickBooks or bookkeeping software is a plus; experience as a dental or medical receptionist is advantageous Ability to manage time effectively while handling multiple priorities simultaneously Join our team as a Front Desk Clerk to be the cornerstone of our welcoming environment! We value energetic individuals who thrive on delivering outstanding customer support while keeping our office running smoothly. This paid position offers an exciting opportunity to develop your administrative expertise within a supportive workplace dedicated to excellence.