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Front Desk Agent
Job
Courtyard by Marriott
Albion, MI (In Person)
$31,200 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and supportive environment. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere Manage multi-line phone systems, screen calls, and direct inquiries efficiently using excellent phone etiquette Handle front desk responsibilities including scheduling appointments, managing calendars, and coordinating meetings Perform data entry, filing, and document proofreading to maintain accurate records and support administrative tasks Utilize computer skills in Microsoft Office, Google Workspace, and other office management software to prepare reports and correspondence Support office operations through clerical tasks such as photocopying, faxing, organizing files, and managing supplies Assist with bookkeeping activities using QuickBooks or similar accounting tools when needed Provide customer support by addressing inquiries promptly and professionally in both English and bilingual communication if applicable Qualifications Proven experience in office management or administrative roles with strong clerical skills Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Experience with multi-line phone systems and phone etiquette to handle high-volume calls effectively Bilingual abilities are highly desirable to serve diverse clientele better Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Demonstrated typing speed along with attention to detail for proofreading documents accurately Previous experience as a dental or medical receptionist or personal assistant is advantageous Familiarity with data entry, filing systems, calendar management, and basic bookkeeping practices such as QuickBooks is preferred Exceptional customer service skills combined with professional demeanor and time management capabilities Join our team as a Front Desk Agent where your proactive attitude will make a meaningful impact every day! We value energetic individuals who thrive on organization, enjoy supporting others, and are eager to grow their administrative expertise in a vibrant workplace.