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PH
Purpose Healthcare Institute
Office Assistant/Receptionist
Career Insights for Receptionist
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Scorecard
Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Responsibilities:
- Answer and direct phone calls in a professional and courteous manner
- Greet and assist visitors, ensuring a positive and welcoming experience
- Manage and maintain office supplies inventory
- Handle incoming and outgoing mail and packages
- Support office staff with various tasks as needed
- Data Entry and customer service
Qualifications:
- Previous experience with phone systems and front desk receptionist duties preferred
- Knowledge of medical office procedures is a plus
- Strong organizational skills with the ability to multitask and prioritize workload
- Proficient in computerized systems, including data entry and using Google Suite
- Excellent verbal and written communication skills
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong attention to detail and accuracy in all tasks Please note that this is not an exhaustive list of responsibilities and qualifications.