About Us We are a patient-focused optometry practice dedicated to providing exceptional eye care in a friendly, welcoming environment. We're looking for a motivated and detail-oriented team member to assist with Front desk reception duties. Job Summary We are seeking someone who is dedicated and organized to join our team. The Receptionist plays a role in the clinical functions of the practice. This team member ensures excellent service to patients at the front desk. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and administrative assistance. This role requires strong time management skills, attention to detail, and the ability to multitask in a fast-paced environment. Schedule & Compensation Full-time position, approximately 37 hours/week. Competitive hourly rate based on experience. Employee eye care benefits included.

Responsibilities Reception/Front Desk:

Greet patients warmly and check them in/out of appointments. Answer and direct phone calls in a professional manner. Schedule and confirm patient appointments. Collect co-pays and update patient information in the system. Verifying insurances Assist with general office tasks such as filing, scanning, and record keeping. Qualifications Previous medical office or optometry/ophthalmology experience preferred but not required Knowledge of insurance procedures preferred but not required Strong organizational and multitasking skills with the ability to prioritize tasks effectively. Professional communication and customer service skills. Proficiency with computers and electronic health record (EHR) systems If you are passionate about providing outstanding service and have the necessary skills to excel in this role, we encourage you to apply for the position.

Job Type:

Part-time Pay:

From $16.50 per hour

Benefits:

Employee discount Paid time off Retirement plan

Location:

Alpena, MI 49707 (Preferred) Ability to

Commute:

Alpena, MI 49707 (Preferred)

Work Location:

In person