We are looking for a Front Desk Coordinator to support daily reception and administrative operations for a healthcare and assisted living environment in Ann Arbor, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming experience, staying organized, and helping office activities run smoothly. The role requires a service-minded and detail-oriented individual who can manage visitor interactions, handle clerical tasks, and adapt to a rotating schedule that includes every other weekend.
Responsibilities:
- Welcome guests, residents, families, and vendors while collecting and recording the appropriate visitor details.
- Answer and route incoming phone calls through a multi-line switchboard with courtesy and accuracy.
- Perform data entry tasks and maintain organized records to support day-to-day office operations.
- Scan, file, and retrieve documents so information remains accurate and accessible.
- Receive, sort, and coordinate incoming packages and deliveries for the office or community.
- Provide general administrative assistance as needed to support front desk and office functions.
- Direct visitors to the correct department or staff member and respond to routine questions in a courteous manner.
- Work a consistent weekday schedule and cover every other weekend, with adjusted weekdays to maintain regular hours.