Office Receptionist / Customer Service Representative Brentwood Electric is looking for a friendly, professional, and organized Office Receptionist / Customer Service Representative to join our team. This position is an important part of our day-to-day operations. While we don't have a large number of customers coming into the office, we do need someone dependable at the front desk to greet visitors, receive deliveries, and, most importantly, answer our phones and provide excellent customer service . What You'll Do Answer incoming phone calls in a professional, friendly, and helpful manner Schedule and coordinate customer appointments Listen to customers, understand their needs, and provide knowledgeable assistance Learn about our electrical services so you can confidently answer basic customer questions Greet the occasional customer or visitor who comes into the office Receive and organize deliveries Handle filing, paperwork, and other general administrative tasks Assist the office and service team with miscellaneous tasks as needed Maintain a welcoming, organized, and professional office environment What We're Looking For Excellent communication skills — both verbal and written Friendly, professional, and comfortable speaking with customers on the phone Strong customer service skills Organized and able to keep track of appointments and details Dependable and able to work independently Comfortable learning new information and systems Willingness to learn about the electrical industry — previous electrical experience is not necessary Previous customer service or office experience is preferred A positive attitude and ability to work well with a team Schedule 8 hours a day, 3 days a week If you're someone who enjoys helping people, communicating with customers, staying organized, and being part of a team, we'd love to hear from you! Experience in the electrical industry is not required. We're happy to teach the right person who is willing to learn. Why Work With Us? We're a family-run company, and we treat our team like family. We believe in putting family first — both at work and at home. We understand that life happens, and we believe good employees should be supported as people, not just as employees. Our team works together and looks out for one another. We help each other, support each other, and celebrate each other's successes. We value people who are willing to pitch in, communicate openly, and treat their coworkers and customers with respect. This is more than a front-desk position. You'll become an important part of a close-knit team where your work matters and your contribution is appreciated. What you can expect from us: A family-oriented, supportive work environment A team that genuinely helps and supports each other Respect for your time both at work and at home A casual, comfortable dress code A company-provided laptop and cell phone A workplace where you're treated as a person, not just a number The opportunity to learn and grow with the company Variety in your day-to-day work A team that values professionalism, kindness, and good communication The opportunity to become a valued, long-term member of our company If you're looking for a workplace where people work hard, help each other, and genuinely care about the people around them , we'd love to meet you.

Pay:

$18.00 - $20.00 per hour Expected hours: 24.0 per week

Work Location:

In person