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CS
Comfort Suites
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Full Job Description Comfort Suites By Choice Hotels We are looking for a Pm Shift and Night Audit shift, to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Keep lobby clean and tidy, Dust, sweep, mop. Freshen water, coffee, and tea. Skills Work experience as a Hotel Front Desk Agent, Receptionist, or similar role Experiences with hotel reservations software, like