Front Desk Receptionist Top Rehab Services Dearborn, MI Job Details Full-time $15 - $17 an hour 15 hours ago Qualifications Availity Computer operation HIPAA Medical scheduling Clinical confidentiality policies Time management Full Job Description We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our outpatient therapy clinic. The ideal candidate will provide excellent customer service while helping ensure the front office operates efficiently and patients receive a positive experience from check-in to check-out. Responsibilities Greet patients and visitors in a professional and welcoming manner. Answer and direct incoming phone calls. Schedule, confirm, and reschedule patient appointments. Check patients in and out and maintain accurate patient information. Verify insurance eligibility and benefits. Obtain and update patient demographic and insurance information. Collect copays, deductibles, and other patient balances. Assist with authorizations and referral documentation as needed. Maintain organized medical and administrative records. Communicate effectively with therapists, patients, physicians' offices, and insurance companies. Monitor appointment schedules and help minimize missed appointments. Handle general administrative and clerical duties. Maintain patient confidentiality and follow HIPAA requirements. Assist with keeping the reception area organized and professional. Perform other front-office duties as needed. Qualifications Previous experience in a medical office, physical therapy clinic, doctor's office, or healthcare setting preferred. Excellent customer service and communication skills. Strong organizational and time-management skills. Comfortable answering phones and working with patients in person. Basic computer skills and ability to learn electronic medical record (EMR) systems. Experience with insurance verification and medical billing is a plus. Ability to multitask in a busy outpatient clinic environment. Professional, dependable, and friendly demeanor. Must be able to maintain patient confidentiality. Preferred Skills Medical office or outpatient therapy experience. Knowledge of insurance verification and authorizations. Familiarity with EMR systems. Experience collecting patient payments. Bilingual communication skills are a plus. What We Offer Professional and supportive clinic environment. Opportunity to work with a healthcare team dedicated to patient care. Training and support for clinic procedures and systems. Opportunity for professional growth.

Pay:

$15.00 - $17.00 per hour Expected hours: 40.0 per week

Work Location:

In person