Front Desk Coordinator

Front Desk Coordinator East Grand Rapids, MI Job Details Full-time $15 - $18 an hour 22 hours ago Benefits Dental insurance 401(k) Paid time off 401(k) matching Qualifications Insurance verification Phone communication Customer service Dental receptionist Greeting customers No experience needed Medical scheduling High school diploma or GED Eaglesoft Patience Dental office experience Patient interaction Communication skills Entry level Under 1 year Client interaction via phone calls Full Job Description Front Desk Coordinator Some dental offices are just offices. Our office has been part of the Grand Rapids community since 1961, and the people who work here take that seriously. We're a two-doctor private practice on the SE side of Grand Rapids, and we're looking for a full-time front desk coordinator. Being privately owned means the people making decisions are here every day, and that makes a difference in how the team is treated. What the day looks like You'll be the first voice and face patients encounter. The role covers phones, scheduling, insurance verification, claim submission, billing, and patient accounts. We use Eaglesoft, experience with it is a plus, but we'll train the right person . What we offer Pay that reflects your experience and contribution Paid vacation and sick time 401(k) with employer match Dental benefits Performance bonuses What we're looking for Dental front desk experience is preferred, and familiarity with insurance billing will help. But if you're organized, calm under pressure, and take pride in doing things right, we'd love to hear from you. Ready to apply? Send us a brief note about yourself and your experience. We read every one.

Job Type:

Full-time | ~32-38 hours/week | Four days per week plus about one Saturday morning per month (8:00am-1:00pm)

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Paid time off Application Question(s): Describe your experience with dental insurance, claim submission, verification, and follow-up. If you've worked with Eaglesoft, tell us about that. If no experience, write no experience. What does good patient communication look like to you at the front desk? Give us a specific example if you can. This position works four consistent days per week plus about one Saturday morning per month. Is that schedule compatible with your availability?

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred) Dental office: 1 year (Preferred)

Work Location:

In person